COVID-19 FAQ

[24/02/2025] Notice: Please allow an additional 5-10 business days (Monday-Friday excluding weekends and holidays) for order processing due to a backlog and limited operations from our overseas partners. We apologise for the inconvenience caused. Thank you for your understanding and support. 

It’s a really busy time right now, APG is a small business of three and we are working really hard to process your orders. This means there will be delays, from our end and the courier's. During this time, please allow an additional 5-10 business days (Monday-Friday, excluding weekends and holidays) for order processing and up to 6 weeks for shipping.

While most orders will arrive earlier than 4 weeks from the time we shipped your order, these delays are beyond our control, so we want to be upfront about what to expect. We’ll keep you updated as these timeframes start to get back to normal.

Thank you for your understanding and support, we really appreciate it during these difficult times.